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A new service to clear the Doubts on Video

Teachers are available from 8:00 am to 11:00 pm on BasicFirst Learning App.

HEP Online Bureau by HEP Online Bureau
May 14, 2020
in Daily Updates, News
0
doubts

True learning begins when doubts are aptly addressed and resolved – enabling students to gain a good grasp over the concept as well as the subject. While schools are now switching to online learning, students are missing the personal touch.

To alleviate this, a Doubts on Video’ service has been launched by BasicFirst Learning, – an aptitude-based personalized e-learning platform.

The service is available on its mobile application for students from classes 6th to 12th across all major Education Boards in India (including CBSE, ICSE, IGCSE and other State Boards) and major competitive examinations such as IIT Main, JEE Advance, NEET, AIIMS, NTSE, Olympiads and more.

In the current scenario with schools shuttered and exams on hold, the new ‘Doubts on Video’ feature is poised to empower students for engaging in self-study and clarifying doubts by uploading a video or submitting the question on the mobile application.

The unique feature empowers students by conveniently resolving their doubts via face-to-face communication. Students receive personalized attention from an experienced mentor in either Hindi or English – making BasicFirst the world’s first company to nurture and strengthen student-mentor relationships by venturing beyond the confines of conventional classrooms.

Announcing the launch, Mr Randhir Kumar, Founder and Chief Mentor – BasicFirst Learning OPC Pvt. Ltd said, “With our new feature, we are providing clarity of concepts to students through individualized attention. Our ‘Doubts on Video’ service will ensure the growth of students remains unaffected even during the lockdown while being enhanced in some ways.”

How are the doubts resolved?

Once a question is posted on the BasicFirst app, depending on its complexity, the coordinator allocates a teacher within 15 minutes.

There is no limit to how many questions a student can ask within the allotted time.

Since all discussions are archived, students can refer to them again, if required.

Students are also asked to give feedback after every call, helping redirect students to a different teacher, if necessary, improving the quality of service.

Teachers are available from 8:00 am to 11:00 pm.

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