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A satisfied customer is the best business strategy of all-Krishna Chaitanya

G Krishna Chaitanya

Krishna Chaitanya, 30, Founder of Dabbagalli, tells Higher Education Plus how his entrepreneurial journey was suddenly rooted after 10 years of corporate tenure.

Q. How did you get your ideas or concept for your business?

The best ideas or concepts for any business come from personal experiences. During my early days of career I used to travel all over the country and getting good home-made food at affordable cost was a challenge. With limited salary buying food everyday was an uphill task for me. I learned cooking and started making my own meal, after I completed my corporate tenure I came back to my hometown Hyderabad and found out that the city had become the No.1 choice for most of the millennials from all over the country. Here I saw an opportunity to solve a problem which I faced as well, hence I started my business “Dabbagalli” which provides home-made food boxes on a monthly subscription basis at very affordable prices.

Q. How do you spend your typical day as an entrepreneur?

To be an entrepreneur is a completely different role. There’s practically no off and I at-least dedicate about 70% of my day’s time for business.

Q. Your suggestion for students looking to entrepreneur journey?

Look around to gauge the right problems of a customer. Once you feel you can serve innovatively better than others, you get your direction.

Collecting customer feedback shows you value their opinions. It shapes up the journey of entrepreneurship and makes customer feel more attached.

Q. What kind of attributes do you look in for when you are employing a candidate in your company?

I strongly believe that a person should have high levels of honesty, and punctuality.
The candidate should be enthusiastic and passionate about work. The person should have a positive attitude and should be flexible to work as a team.

Q. What is unique about your business? What makes you different in the market?

Collecting customer feedback shows you value their opinions. It shapes up the journey of entrepreneurship and makes them feel more attached. Their opinion is a resource for improving customer experience and adjusting your actions to their needs. Our USP is the high level of feedback collected. We offer customizations up to the level of spice levels and ingredients which I don’t think anyone in the city does.

Q. Could you share us your expansion plans and futuristic vision for your company?

We intend to become Hyderabad’s best and economic solution for home-made meals service. We aim to expand our services to all the parts of the city. We also have a plan to employ a certified dietitian/nutritionist and start providing diet food aimed for customers who are into fitness.

Tags: A satisfied customer is the best business strategy of allDabbagalliG KRISHNA CHAITANYA
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