In an era marked by volatile enrolment trends, evolving student expectations, and rising operational complexities, Meritto, a product of NoPaperForms Solutions Limited, has unveiled Mio AI—an industry-first Agentic AI system engineered specifically for the education sector.
Launched during the Delhi NCR Chapter of #EvolveByMeritto at Taj Palace, New Delhi, Mio AI attracted the attention of prominent education leaders, technologists, and policymakers. Unlike conventional AI tools that passively respond to commands, Mio AI is proactive and autonomous. It integrates seamlessly across student lifecycle touchpoints—enrolment portals, marketing websites, communication platforms, and internal workflows—transforming AI from a passive tool into an active, decision-making teammate.
“Mio AI is our statement of intent: to build the intelligent infrastructure education needs next,” said Naveen Goyal, Founder & CEO of Meritto. “Education deserves more than generative gloss. It needs purpose-built intelligence that reflects its depth, scale, and human stakes.”
Built directly into Meritto’s Vertical SaaS platform, Mio AI employs configurable, domain-trained agents that align with institutional goals such as student conversion, retention, and operational efficiency. These agents adapt in real-time, continuously learn from the institution’s knowledge hub, and execute tasks with precision through a no-code command interface—ensuring interactions remain brand-aligned, accurate, and contextual.
What truly sets Mio AI apart is its human-in-the-loop architecture. Each agent action is fully auditable, each conversation traceable, and every decision accountable—an essential approach in a field that values transparency, context, and empathy.
“Mio doesn’t just save time. It makes time more valuable,” noted Narendra Pal Singh, SVP Engineering at Meritto. “Mio agents know what to do—and act. That’s the shift from automation to autonomy.”
The event featured a keynote by Hitesh Oberoi, MD & CEO of Info Edge, who explored the transformative impact of AI convergence on the future workforce.
As Meritto looks ahead, the Mio AI suite is set to expand into areas like lead nurturing, academic advising, financial workflows, and internal operations—offering education a truly distributed digital workforce.
